Credit card payments in favor of Jostedalen Breførarlag are collected by TREKKSOFT AG, Hauptstrasse 15, 3800 Matten, Switzerland ("TREKKSOFT"). TREKKSOFT will appear as JOSTEDALEN BREF on your credit card statement. The domain where you enter and process your payment is owned and operated by TREKKSOFT.
Please send an e-mail to firstname.lastname@example.org for all inquiries regarding your credit card payments and chargebacks.
All of our tours and courses, except for the private tours, can be booked directly at our homepage.
If it is still empty space at the blue ice hikes you can purchase the tickets directly of your glacier guide. Payment cash only and in NOK.
Reservation without payment is not possible. Therefore we recommend buying the tickets online on our homepage.
Trekking tours in Jotunheimen and private tours can be cancelled up to 14 days and courses up to 21 days before commence for a fee of 10% of the total price. After the deadline the customer is not entitled to compensation.
Rebooking’s are possible after this deadline, courses up to 14 days and hikes or private tours up to 7 days in advance.
All Blauis Hikes except private tours on Nigardsbreen can be cancelled up to 7 days before commence for a fee of 10% of the total price. After the deadline the customer is not entitled to compensation. Rebooking’s are possible after this deadline, up to 2 days before start of the hike.
On all tours on the Nigardsbreen, except the Blue Ice Family walk, the boat is included in the price during the operating times from about the beginning of June - beginning of September 10 - 17:45. Outside of the operating hours and if the boat cannot be used for safety reasons or technical defects, there is no claim to reimbursement or reduction of the price.
For all Blue Ice hikes except the Blue Ice Family walk, a binding booking with an exact number of participant’s min. 7 days before start is absolutely necessary. If no other conditions have been agreed with us, the payment will be made in advance.
For the Blue Ice Family Tour the booking has to be made min. 3 days in advance. The payment can be done either via a payment link in advance or at the beginning of the tour in cash at our tour guides.
Requests for private tours have to be made in advance by email: email@example.com and will be responded to as soon as possible. After the consent of the guest, a link to the payment of the tour will be enclosed in the mail. This must be paid within 48 hours otherwise the reservation will be cancelled.
In case of illness or accident after the expiration of the deadline, we do not give a refund. Travel insurance is therefore recommended.
The maximum age limit for children's tariffs is 12 years on Nigardsbreen and 15 years on trekking hikes in Jotunheimen.The age limits indicated in the program must be followed.
If the customer does not appear at the specified time in the program or at the right meeting point, the person has no right to compensation of the tour fee.
Mountaineering - glacier hiking/ice climbing as well - is a risk sport. Your safety is of our utmost concern. Jostedalen Breførarlag minimizes the risk through our well trained and experienced guides and instructors. Customers must sign a declaration of responsibility when the course/trip commences.
The undersigned participates on his own responsibility and Jostedalen Breførarlag or the guide/instructor shall not be liable for any personal injuries and damages arising on this guided glacier walk/climb.
We do not refund any tickets if participants don’t meet or interrupt the tour or course.
Guests who are not fit to the physical requirements can be excluded from the tour by our guides or sent in a simpler tour without any right to compensation.
Any loss of distributed equipment is the participant’s responsibility and must be compensated. Price e.g: Ice axe NOK 600.-.
BFL reserves the right to cancel trips or courses due to difficult snow, ice or weather conditions or too few participants. If we, Jostedalen Breførarlag AS, have to cancel the tour for security reasons, we will, of course, reimburse the entire amount already paid. If desired, there is also the possibility of a transfer. The customer of courses will receive notification of possible cancellation at the latest 7 days before commencement. The entire payment will then be refunded.
As far as possible, BFL will strive to carry out the specified trips and courses of our program. If necessary however, we reserve the right to change the program. Such changes will not affect prices.
It is up to the customer to decide whether he/she meets the demands that the trip/course specify. The customer is obliged to have the required equipment specified in the course/trip description, and to comply with the advice of the guide/instructor. Should this not occur, the customer can be excluded from participation without the right to demand compensation.
The customer accepts full responsibility for his/her safety on all our activities. BFL does not accept responsibility for accidents or injuries which may arise in conjunction with one of our trips/courses.
In the event of situations outside BFL's control such as fire, natural catastrophes etc, BFL reserves the right to cancel any agreement and accepts no legal liability for claims of damage, personal loss or injury.